We collect different types of information depending on how you interact with us. Most of what we gather helps us communicate with prospective students and improve our courses.
Privacy Policy
Last Updated: March 2025
At Future Energy Intelli, we respect your privacy. This document explains how we handle information when you visit our website or use our educational services.
We're based in Ho Chi Minh City and operate under Vietnamese regulations. Our approach is straightforward—we collect what we need to provide quality financial education, nothing more.
What Information We Collect
Information You Give Us Directly
When you fill out a contact form, register for a course, or send us an email, you're sharing information voluntarily. This typically includes:
- Contact details: Name, email address, phone number
- Professional background: Current role, industry experience, education level
- Course preferences: Which programs interest you, preferred start dates
- Questions or comments: Anything you write to us through contact forms
Automatic Data Collection
Like most websites, we automatically collect some technical information. This happens through standard web technologies and helps us understand how people use our site.
- IP addresses and general location data
- Browser type and device information
- Pages visited and time spent on site
- Referring websites and search terms used
How We Use Your Information
We use the information we collect for specific purposes related to running our educational programs. Here's what that looks like in practice:
- Responding to inquiries: When you reach out, we use your contact details to get back to you with the information you requested
- Course administration: Managing registrations, sending course materials, and coordinating program schedules
- Educational updates: Sharing relevant information about upcoming courses, schedule changes, or new program offerings
- Website improvement: Analyzing usage patterns to make our site more useful and easier to navigate
- Compliance requirements: Meeting legal obligations under Vietnamese law regarding educational institutions
Important Note: We don't sell your information to third parties. We're not in the data business—we're in the education business.
Data Sharing and Third Parties
We keep data sharing to a minimum, but sometimes we work with service providers who help us run our operations. These relationships are carefully managed.
Service Providers We Work With
- Email services: For sending course information and responding to inquiries
- Web hosting: To keep our website running smoothly
- Analytics tools: To understand how visitors use our site
- Payment processors: For handling course registration fees securely
All these providers are bound by confidentiality agreements and can only use your information for the specific services they provide to us.
Legal Disclosures
We may disclose information if required by Vietnamese law, court orders, or government regulations. This includes cooperation with law enforcement when legally obligated.
Your Rights Under Vietnamese Law
Vietnamese data protection regulations give you specific rights regarding your personal information. You can exercise these rights by contacting us directly.
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to update or correct inaccurate information
- Deletion: Request removal of your data from our systems (subject to legal retention requirements)
- Objection: Object to certain types of data processing activities
- Portability: Receive your data in a commonly used format
To exercise any of these rights, email us at [email protected] with your request. We'll respond within 15 business days and verify your identity before processing any requests.
Data Security Measures
We take reasonable precautions to protect your information. While no system is completely foolproof, we've implemented industry-standard security practices.
Technical Safeguards
- Encrypted data transmission using SSL/TLS protocols
- Secure server infrastructure with regular security updates
- Access controls limiting who can view personal information
- Regular backups to prevent data loss
Organizational Measures
Our staff receives training on data protection practices. Only team members who need access to perform their job functions can view personal information.
Data Retention and Deletion
We don't keep information longer than necessary. Retention periods depend on the type of data and our legal obligations.
- Inquiry data: Kept for 2 years after last contact
- Student records: Maintained for 7 years following course completion (required by Vietnamese education regulations)
- Financial records: Retained for 10 years per Vietnamese tax law
- Website analytics: Aggregated data kept indefinitely; individual session data deleted after 26 months
When we delete data, it's permanently removed from our active systems. Backup copies are eliminated during routine backup cycles.
Cookies and Tracking Technologies
Our website uses cookies—small files stored on your device that help the site function properly. Most are essential for basic operations.
Types of Cookies We Use
- Essential cookies: Required for the website to work correctly
- Analytics cookies: Help us understand how visitors interact with our content
- Preference cookies: Remember your settings and choices
You can control cookies through your browser settings. Disabling cookies may affect some website functionality, but you'll still be able to access most content.
Children's Privacy
Our courses are designed for adults and working professionals. We don't knowingly collect information from anyone under 18 years old without parental consent.
If you're under 18 and interested in our programs, please have a parent or guardian contact us on your behalf.
International Data Transfers
We primarily operate within Vietnam. Some of our service providers may process data outside Vietnam, particularly for cloud hosting and email services.
When data is transferred internationally, we ensure appropriate safeguards are in place through contractual agreements and compliance with Vietnamese cross-border data transfer requirements.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll post a notice on our website and update the "Last Updated" date at the top.
For major changes affecting how we handle your information, we'll notify enrolled students directly via email.
Questions or Concerns?
If something in this policy isn't clear, or if you have specific questions about how we handle your information, we're here to help.
Email: [email protected]
Phone: +84 234 382 2813
Address: 7 Đường số 4, Khu đô thị Him Lam, Quận 7, Thành phố Hồ Chí Minh 700000, Vietnam